Within each Seaport task order, an Internal Reviewer will be selected to perform the role of Program Advocate to help ensure the momentum and effectiveness of the quality and process improvement Program. He or she will institutionalize the Program within the Task and promote ownership of the quality and process improvement Program at all levels.
We have a Quality Council that consists of our senior management and the Process Improvement Team Administrator. The Quality Council’s charter is to define and continuously improve Integrity’s Quality System to ensure we deliver high quality products and services. The Quality Council is a management mechanism that ensures our Quality System is senior management driven.
The Quality Council is also responsible for the generation and maintenance of Integrity’s Quality System Manual which governs Integrity’s Quality System program and delineates Integrity’s quality policies and objectives.
We will document the processes used in producing Seaport deliverable products and services in manuals, procedures, checklist and flowcharts. Integrity “audits” these processes with a pool of internal auditors.